Sales Policy – ​​Coala Blouses

Sales Policy – Coala Blouses

1. Shop Presentation

Welcome to CONNECT LINK – Coala Blouses.
Our online store address is: https://shop.connectlink.fr

We sell Coala blouses and related accessories.

2. Scope of Application

These General Terms and Conditions of Sale apply to all orders placed via our Shopify online store. By confirming your order, you acknowledge that you have read and accepted these terms.

3. Products

3.1 Description

Each Coala blouse is carefully described: composition, sizes, colors, care instructions, and photos.
Product information is not contractual if minor errors have slipped in (color difference on screen, slight measurement variation, etc.).

3.2 Availability

Our products are offered while stocks last. In case of out-of-stock, you will be informed by email and you can:

  • choose an equivalent product,

  • wait for restock,

  • or request a refund.

4. Price

All prices are indicated in euros (€), all taxes included (TTC), excluding delivery charges.
Processing and shipping fees are calculated at the time of payment and displayed before final order confirmation.

5. Order

Confirming an order constitutes acceptance of prices and product descriptions and commitment to payment.

6. Payment

We accept payments:

  • Bank cards (Visa, MasterCard, AMEX),

  • Secure payment via Shopify Payments,

  • Other methods offered at checkout (e.g., PayPal) subject to availability.

Your payment is secure and encrypted.

7. Delivery

7.1 Timescales

Orders are processed within 24 to 72 business hours, excluding weekends and public holidays.
Delivery times are generally:

  • 2–5 business days in metropolitan France,

  • 5–12 business days internationally (depending on destination).

7.2 Methods and fees

Options and fees are automatically displayed at checkout based on your delivery address.

7.3 Multiple Deliveries

If your order contains several items, it may be shipped in multiple packages depending on availability.

8. Right of Withdrawal

In accordance with articles L221-18 et seq. of the Consumer Code, you have a period of 14 calendar days to exercise your right of withdrawal without justification or penalty, starting from the receipt of the product.

8.1 Procedure

To exercise this right:

  1. Contact us via email at: contact@connectlink.fr

  2. Indicate your order number and the products to be returned.

  3. Return items in their original condition, unworn, unwashed, with tags intact.

Return shipping costs are the responsibility of the customer, unless there is an error on our part.

8.2 Refund

We will refund you within 14 days of receiving the return, via the same payment method used for the purchase.

9. Warranties

Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects provided by the Consumer Code.

10. Responsibilities

We make every effort to ensure the accuracy of descriptions and the quality of images, but we cannot be held responsible for:

  • unintentional errors in descriptions,

  • minor differences in appearance or shade,

  • delivery delays beyond our control.

11. Personal Data Protection

Your data is collected and used in accordance with our Privacy Policy, accessible here:
https://checkout.shopify.com/92823421309/policies/46465614205.html?locale=fr

12. Customer Service

For any questions, assistance, or complaints:
📧 contact@connectlink.fr

13. Modification of Terms

We reserve the right to modify these terms at any time. The applicable terms are those in force on the date of order confirmation.